Privacy Policy & SMS Terms and Conditions

Legal Business Name: Massphalt Paving LLC

Brand Name: Massphalt Paving

Effective Date: March 11, 2026

At Massphalt Paving LLC, we respect your privacy and are committed to protecting it. This document describes our policies regarding the collection, use, and disclosure of your information when you use our services, including our SMS/text messaging program.

1. Information We Collect

We collect personal information that you knowingly provide to us when you fill out forms on our website (such as our quote request form) or contact us directly. This information may include:

• Personal Identifiers: Name, email address, and physical address.
• Mobile Phone Number: Specifically collected for the purpose of communicating regarding your paving inquiry, scheduling, and customer care.
• Project Details: Information regarding your asphalt paving, sealcoating, or masonry needs.

2. How We Use Your Information

We use your data to provide professional paving and masonry services, including:

• Responding to quote requests and inquiries.
• Providing scheduling updates for site visits and estimates.
• Coordinating project logistics and crew arrival times.
• Sending service-related notifications and customer support updates.

3. Sharing & Disclosure (Mandatory TCR Statement)

We do not sell or rent your personal information to third parties. We may share data with service providers who assist in our operations (e.g., scheduling software or payment processors) solely to fulfill our services to you.

SMS Privacy Clause:

Notwithstanding any other language in this policy, mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS / Text Messaging Terms and Conditions

By providing your mobile phone number and opting in to receive text messages from Massphalt Paving LLC, you agree to the following terms:

4.1 Program Description

Massphalt Paving LLC provides mobile updates regarding your paving projects. Messages include project scheduling, site visit confirmations, crew arrival updates, and direct two-way conversations for customer support and inquiries.

4.2 Express Written Consent

Your consent is obtained when you provide your mobile number on our website contact form https://massphaltpaving.com/contact-us and check the unchecked box, or when you initiate a text message to our office. Consent to receive automated service text messages is not a condition of any purchase or paving contract.

4.3 Message Frequency

Message frequency varies depending on your project status, active inquiries, and the level of coordination required for your job.

4.4 Message and Data Rates

Standard message and data rates may apply for any messages sent to or from you. Please consult your mobile carrier for details regarding your specific messaging plan.

4.5 Opt-Out Instructions (STOP)

You can stop receiving SMS messages from Massphalt Paving LLC at any time. Simply reply STOP to any text message you receive. You will receive one final confirmation message indicating that you have been unsubscribed.

4.6 Help and Support (HELP)

If you need assistance or have questions regarding our SMS service, reply HELP to any message. You can also contact us directly at 781-444-1234 or by email at msullivan@massphaltpaving.com.

5. Data Security & Retention

We implement industry-standard security measures to protect your data. We retain your personal information only as long as necessary to fulfill your project requests, maintain your account, or comply with legal obligations.

6. Contact Information

Massphalt Paving LLC 220 Reservoir St, Suite 2

Needham, MA 02494

Phone: 781-444-1234

Email: msullivan@massphaltpaving.com

Website: https://massphaltpaving.com/